Accessibility Statement
Graceful Self Help Counseling
Last updated: August 29, 2026
Graceful Self Help Counseling is committed to making this website and its services as accessible and usable as reasonably possible for individuals with disabilities, neurodivergent individuals, and visitors who use assistive technologies.
Graceful believes that individuals should have meaningful access to mental health information, educational resources, and telehealth psychotherapy services.
1. Commitment to Accessibility
Graceful Self Help Counseling strives to follow recognized accessibility practices and to improve the usability of its website and digital materials over time.
When reasonably possible, accessibility efforts are guided by principles reflected in the Web Content Accessibility Guidelines (WCAG).
Accessibility efforts may include:
- Using readable fonts and clear formatting
- Providing adequate contrast between text and backgrounds
- Organizing content with logical headings and sections
- Supporting compatibility with common screen-reading technologies when possible
- Using responsive layouts designed for mobile and desktop devices
- Reducing unnecessary visual clutter
- Avoiding flashing or rapidly changing visual content
- Supporting keyboard navigation where website technology permits
- Providing descriptive text for meaningful images when appropriate
Accessibility is an ongoing process, and website content or functionality may be adjusted as accessibility needs or technology change.
2. Website Accessibility Features
Graceful Self Help Counseling attempts to provide a clear and user-friendly browsing experience through features such as:
- Clear page titles and headings
- Consistent navigation whenever possible
- Readable text sizes and spacing
- Mobile-responsive page layouts
- Descriptive alternative text for meaningful images when applicable
- Clearly identified buttons and links
- Organized page sections and content cards
- Accessible contact options for questions or accommodation requests
3. Telehealth Accessibility
Graceful Self Help Counseling provides psychotherapy through telehealth and will make reasonable efforts to address accessibility needs related to participation in services.
Depending on the individual's needs and available technology, reasonable accommodations may include:
- Flexible communication approaches
- Assistance navigating electronic forms or telehealth technology
- Readable or alternative-format documents when reasonably available
- Adjustments intended to reduce sensory or cognitive overload
- Additional explanation of electronic forms or practice procedures
- Consideration of accessibility needs when selecting communication methods
Clients are encouraged to communicate accessibility needs before or during services so reasonable accommodations can be explored.
4. Neurodiversity & Individual Needs
Graceful recognizes that individuals may process information, communicate, focus, or interact with technology in different ways.
When possible and clinically appropriate, Graceful will work collaboratively with clients to identify reasonable ways to support communication, comprehension, participation, and comfort during telehealth services.
5. Third-Party Websites & Platforms
Graceful's website may include links to or use services provided by third-party websites or technology platforms.
These may include:
- Telehealth or videoconferencing platforms
- Secure client portal services
- Scheduling or payment-processing services
- Google or Microsoft services
- Amazon
- Medium
- Social media platforms
- Educational or community resource websites
Graceful Self Help Counseling does not control the accessibility design, policies, or functionality of independent third-party websites and cannot guarantee that outside platforms will meet every individual's accessibility needs.
6. Reporting an Accessibility Concern
If you experience difficulty accessing a page, document, form, link, or other part of the Graceful website, please contact Graceful so the issue can be reviewed.
When reporting an accessibility concern, it may be helpful to include:
- The webpage or section involved
- A description of the accessibility issue
- The device or browser being used
- The type of assistive technology being used, if applicable
- The format or accommodation that may help resolve the issue
Providing this information is optional, but it may help identify and address the concern more effectively.
7. Requesting an Accommodation
If you need information in an alternative format or would like to request a reasonable accommodation related to telehealth psychotherapy or Graceful's website, please contact:
Graceful Self Help Counseling
Christina F. Reed, M.Ed., MPA
Marriage and Family Therapy Associate
Email:
gracefulselfhelpcounseling@gmail.com
Please do not include sensitive clinical or emergency information in the public website contact form.
8. Inclusive Care Commitment
Graceful Self Help Counseling strives to provide a respectful, supportive, and inclusive environment for individuals with diverse backgrounds, abilities, identities, communication styles, and life experiences.
Accessibility needs are individual, and Graceful welcomes respectful communication about changes or accommodations that may make services easier to access or participate in.
Accessibility is an ongoing effort. Graceful Self Help Counseling welcomes feedback about barriers encountered on the website or while accessing services and will consider reasonable improvements as needs are identified.
Graceful Self Help Counseling does not provide emergency or crisis-response services through this website, email, or client portal. If you are experiencing an immediate emergency or are in danger, call 911 or go to your nearest emergency department. If you are experiencing a mental health or suicide-related crisis, call or text 988 for the Suicide & Crisis Lifeline.