Accessibility Statement

Access • Inclusion • Usability

Accessibility Statement

Graceful Self-Help Counseling

Last updated: August 29, 2026

Graceful Self-Help Counseling is committed to making this website and its services as accessible and usable as reasonably possible for individuals with disabilities, neurodivergent individuals, and visitors who use assistive technologies.

Graceful believes that individuals should have meaningful access to mental health information, educational resources, and telehealth psychotherapy services.

1. Commitment to Accessibility

Graceful Self-Help Counseling strives to follow recognized accessibility practices and to improve the usability of its website and digital materials over time.

When reasonably possible, accessibility efforts are guided by principles reflected in the Web Content Accessibility Guidelines (WCAG).

Accessibility efforts may include:

Using readable fonts and clear formatting
Providing adequate contrast between text and backgrounds
Organizing content with logical headings and sections
Supporting compatibility with common screen-reading technologies when possible
Using responsive layouts designed for mobile and desktop devices
Reducing unnecessary visual clutter
Avoiding flashing or rapidly changing visual content
Supporting keyboard navigation where website technology permits
Providing descriptive text for meaningful images when appropriate

Accessibility is an ongoing process, and website content or functionality may be adjusted as accessibility needs or technology change.

2. Website Accessibility Features

Graceful Self-Help Counseling attempts to provide a clear and user-friendly browsing experience through features such as:

  • Clear page titles and headings
  • Consistent navigation whenever possible
  • Readable text sizes and spacing
  • Mobile-responsive page layouts
  • Descriptive alternative text for meaningful images when applicable
  • Clearly identified buttons and links
  • Organized page sections and content cards
  • Accessible contact options for questions or accommodation requests

3. Telehealth Accessibility

Graceful Self-Help Counseling provides psychotherapy through telehealth and will make reasonable efforts to address accessibility needs related to participation in services.

Depending on the individual's needs and available technology, reasonable accommodations may include:

  • Flexible communication approaches
  • Assistance navigating electronic forms or telehealth technology
  • Readable or alternative-format documents when reasonably available
  • Adjustments intended to reduce sensory or cognitive overload
  • Additional explanation of electronic forms or practice procedures
  • Consideration of accessibility needs when selecting communication methods

Clients are encouraged to communicate accessibility needs before or during services so reasonable accommodations can be explored.

4. Neurodiversity & Individual Needs

Graceful recognizes that individuals may process information, communicate, focus, or interact with technology in different ways.

When possible and clinically appropriate, Graceful will work collaboratively with clients to identify reasonable ways to support communication, comprehension, participation, and comfort during telehealth services.

5. Third-Party Websites & Platforms

Graceful's website may include links to or use services provided by third-party websites or technology platforms.

These may include:

Telehealth or videoconferencing platforms
Secure client portal services
Scheduling or payment-processing services
Google or Microsoft services
Amazon
Medium
Social media platforms
Educational or community resource websites

Graceful Self-Help Counseling does not control the accessibility design, policies, or functionality of independent third-party websites and cannot guarantee that outside platforms will meet every individual's accessibility needs.

6. Reporting an Accessibility Concern

If you experience difficulty accessing a page, document, form, link, or other part of the Graceful website, please contact Graceful so the issue can be reviewed.

When reporting an accessibility concern, it may be helpful to include:

The webpage or section involved
A description of the accessibility issue
The device or browser being used
The type of assistive technology being used, if applicable
The format or accommodation that may help resolve the issue

Providing this information is optional, but it may help identify and address the concern more effectively.

7. Requesting an Accommodation

If you need information in an alternative format or would like to request a reasonable accommodation related to telehealth psychotherapy or Graceful's website, please contact:

Graceful Self-Help Counseling
Christina F. Reed, M.Ed., MPA
Marriage and Family Therapy Associate

Email:
[gracefulselfhelpcounseling@gmail.com](mailto:gracefulselfhelpcounseling@gmail.com)

Contact Graceful Self-Help Counseling

Please do not include sensitive clinical or emergency information in the public website contact form.

8. Inclusive Care Commitment

Graceful Self-Help Counseling strives to provide a respectful, supportive, and inclusive environment for individuals with diverse backgrounds, abilities, identities, communication styles, and life experiences.

Accessibility needs are individual, and Graceful welcomes respectful communication about changes or accommodations that may make services easier to access or participate in.

Ongoing Accessibility Efforts

Accessibility is an ongoing effort. Graceful Self-Help Counseling welcomes feedback about barriers encountered on the website or while accessing services and will consider reasonable improvements as needs are identified.

Crisis & Emergency Notice

Graceful Self-Help Counseling does not provide emergency or crisis-response services through this website, email, or client portal. If you are experiencing an immediate emergency or are in danger, call 911 or go to your nearest emergency department. If you are experiencing a mental health or suicide-related crisis, call or text 988 for the Suicide & Crisis Lifeline.

© 2026 Graceful Self-Help Counseling. All rights reserved.